Privacy Policy

At shop.favitech.co.ke, your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy describes how we collect, use, store, and safeguard your data when you visit our website, place an order, or interact with our services.

We may collect information such as your name, phone number, email address, billing and shipping address, payment details, and any other information you provide during checkout or account registration. This data is collected to process orders, arrange deliveries, handle returns, provide customer service, personalize your shopping experience, and keep you informed about promotions or updates (only if you opt in).

We use secure payment gateways to process transactions and do not store your full credit/debit card details on our servers. We may also collect non-personal data such as your IP address, browser type, device information, and browsing behavior through cookies and analytics tools to help us improve website performance, track user preferences, and enhance security. Your personal information will never be sold, rented, or traded to third parties; however, it may be shared with trusted service providers such as courier companies, payment processors, and IT support teams solely for the purpose of fulfilling your orders or providing related services.

We may also disclose your information if required by law or to protect our legal rights. We implement reasonable physical, electronic, and administrative measures to safeguard your data against unauthorized access, loss, or misuse. By using our website, you consent to the collection and use of your information as described in this policy. You have the right to request access to, correction of, or deletion of your personal data, and you may opt out of marketing communications at any time.

Our website may contain links to third-party sites; please note that we are not responsible for their privacy practices. This Privacy Policy may be updated periodically, and any changes will be posted on this page with a revised effective date. For questions or concerns about our privacy practices, please contact us at info@favitech.co.ke or by phone at 0701 821 252.